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Ask Us Anything


Can you help with an ingrown toenail?

Yes, we can. Our podiatrists can resolve the discomfort of an ingrown toenail by tidying up the nail and encouraging it to grow correctly, or they can also perform a procedure to remove the ingrown side of the toenail permanently. Come and see us to have a podiatrist assess which would be the best option for you, and put you out of your discomfort!

Do I need a referral from my Doctor?

You do NOT need a referral to see one of our podiatrists. You can contact us directly to make an appointment.

Will I be covered by ACC?

Our podiatrists are ACC registered. This means that if you have a sport or workplace-related injury, we can apply for you to have your treatment funded. There is a surcharge for the appointment.

What should I bring?

Bring the shoes that you wear on a day to day basis or the shoes related to your foot pain; this might be your work boots, running shoes, casual sneakers etc. 

If you are already registered with ACC, bring along your ACC number and any other documentation you have. 

Do you have parking?

Yes! We have on-site parking or alternatively you can find a park down Grant's Rd just around the corner from us.

How long will my appointment take?

Generally your appointment will be 20 minutes. If you're booked for a service that takes longer such as a procedure, you will be advised ahead of time of the length of your appointment.

Can you refer for X-Rays?

Yes. Your podiatrist may need an x-ray to assist with the treatment of your feet, or you may need to supply one for an upcoming specialist visit. Either way, we can provide you with a referral.

What is the difference between a corn and a verruca?

A corn is a normal skin growth, due to pressure, that becomes painful. It is easily removed.  A verruca (wart) is a viral skin infection. They tend to hurt when squeezing from the sides and have a rough textured outer appearance.

What is a Podiatrist?

A Podiatrist is a health professional who works with and treats feet. They can treat a variety of food conditions; from cutting your toenails when you find this difficult, removing your corns, fixing up your ingrown toenails, and maintaining your diabetic feet. They can assess how you walk, can treat foot and leg pain with foot orthotics and exercise rehabilitation, and can treat sports injuries of the lower leg. 

They make your feet feel better. 

Don't see the answer you're looking for? Give us a call on 03 352 6400 and we will be happy to answer any questions you may have. 

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